Payment Policy

Introduction

This Payment Policy explains how payments are handled at qartsy, what customers can expect during the checkout process, how transactions are processed securely, and how we ensure fairness, transparency, and responsibility in all financial dealings. Our aim is to create a trustworthy and stress-free purchasing experience where customers clearly understand charges, payment handling, protections, and responsibilities.

Accepted Payment Methods

qartsy supports commonly trusted and secure payment methods to make the checkout process smooth and reliable. Available payment options may include credit cards, debit cards, digital wallets, or other widely recognized secure online payment platforms depending on availability and system compatibility. The available payment options displayed during checkout represent the currently supported methods. We do not encourage unsafe or unverified transaction practices and do not request payment through suspicious channels outside the secure checkout environment.

Secure Payment Processing

All payments are processed using secure and professional payment gateways designed to protect sensitive financial information. We do not intentionally expose customer details to unnecessary risk and treat financial data with seriousness and confidentiality. Payment transactions are encrypted through secure technology to minimize unauthorized access risks. Customers are encouraged to ensure they are using trusted internet connections and not sharing payment details with anyone claiming to represent us outside our official channels.

Charging Policy

Customers are typically charged once the order is successfully placed. The total payables displayed at checkout include product price and any applicable charges such as taxes or fees where applicable. Before completing the transaction, customers should carefully review the cart summary to ensure accuracy. Once the payment is submitted, it confirms that the customer acknowledges the product selected, pricing displayed, and agreement to proceed with the purchase according to our policies.

Pricing Transparency

qartsy is committed to honest and transparent pricing. We do not knowingly engage in misleading price practices or hidden unfair charges. Any applicable charges are presented clearly so customers understand what they are paying for. Prices may be subject to change due to market factors, availability, or updates, and any change applies only to future orders and not to already confirmed transactions.

Currency

Payments are processed in the currency displayed during checkout. If a customer’s bank or card provider operates in another currency, conversion charges or rates determined by the bank may apply. These external banking or currency conversion costs are beyond our control and customers should consult their financial institution for clarification on such matters.

Payment Verification and Fraud Prevention

For security and legal reasons, some transactions may undergo verification procedures to prevent fraudulent or unauthorized payments. This may involve confirming identity, order legitimacy, or payment authorization. If verification is unsuccessful or if suspicious activity is detected, we reserve the right to cancel or refuse the transaction to protect both the customer and our business. This process is intended purely for security purposes, fairness, and compliance obligations.

Failed, Declined, or Pending Payments

If a payment fails, becomes declined, or remains pending due to bank or gateway delays, the order may not be processed until confirmation is received. Customers are encouraged to contact their payment provider in such situations. We recommend ensuring adequate funds, correct card details, enabled international transactions if needed, and no restrictions placed by the issuing bank.

Double Charges or Duplicate Transactions

If a customer believes they have been charged more than once due to a technical or network issue, they should contact us along with supporting transaction proof. We carefully review such concerns and ensure fair resolution in accordance with verification results and banking confirmations.

Business Details

Business Name: qartsy
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@qartsy.com
Business Address: 4 Washington Square N, New York, NY 10003, United States