Contact Us
At Qartsy, we are here to help you find the perfect bag. Whether you have questions about our collection, an existing order, or shipping details, our team is ready to assist.
Ways to Reach Us
Chatbot Support:
For instant answers to common questions, our Chatbot is available **24/7** on our website. Just click the chat icon at the bottom corner of your screen.
Email Support:
Send us an email at support@qartsy.shop. We typically respond within 24–48 hours during business days.
Order Inquiries
If you are contacting us regarding a bag you have already purchased, please include the following to help us serve you faster:
- Your Full Order Number
- Email address used for the purchase
- Photos (if reporting a defect or damage)
Business Information
Business Name:
Qartsy
Support Email:
support@qartsy.shop
Business Hours:
9:00 AM – 5:00 PM (Mon–Sat)
Chat Support:
24/7 Available
Business Address:
4 Washington Square N, New York, NY 10003, United States
Send Us a Message
If you prefer, you can fill out the form below and we will get back to you via email.