Terms of Service

Welcome to qartsy. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our store, you agree to comply with these Terms. Please read them carefully to understand your rights, responsibilities, and obligations as a customer. These Terms are designed to provide clear, fair, and transparent guidance for all interactions with qartsy.

Acceptance of Terms

By using qartsy.com, placing an order, or interacting with any content or services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, you should not use our website or services. Continued use implies full acceptance.

Use of Website and Services

You agree to use our website, products, and services responsibly and in compliance with applicable laws, regulations, and safety guidelines. Users are prohibited from engaging in unauthorized, fraudulent, illegal, or harmful activities, including but not limited to misuse of technical content, disruption of services, unauthorized access, or distribution of malicious software.

Account Information

If you create an account to place orders or access services, you are responsible for maintaining the confidentiality of your login credentials. Any activity conducted under your account is your responsibility. Notify us immediately if unauthorized access is suspected to prevent misuse and protect your account.

Ordering and Product Information

All product information, specifications, pricing, and availability are displayed as accurately as possible. We strive to provide clear descriptions of our electrical motors and related products. However, due to technical or logistical factors, minor variations may occur. Customers are responsible for reviewing product specifications and confirming suitability prior to placing an order.

Payment Terms

Payments are governed by our Payment Policy. Customers must provide accurate billing information and comply with payment obligations. Transactions are processed securely using trusted payment methods. We are not responsible for delays or issues arising from third-party financial institutions.

Shipping and Delivery

Shipping procedures, estimated timelines, and responsibilities are detailed in our Shipping Policy. Customers are responsible for providing accurate delivery information. qartsy works with reliable couriers to ensure timely delivery, but external factors such as customs, weather, or logistics disruptions may affect delivery schedules.

Returns and Refunds

Our Return & Refund Policy outlines eligibility, procedures, and timelines for returns, replacements, and refunds. Customers are encouraged to review the policy to understand conditions and responsibilities. Products that are misused, damaged, customized, or installed may not be eligible for return.

Intellectual Property

All content on qartsy.com, including text, images, graphics, product descriptions, logos, and software, is owned by qartsy or its licensors and is protected under applicable intellectual property laws. Customers may not copy, reproduce, distribute, modify, or exploit any content without explicit permission.

Limitation of Liability

To the maximum extent permitted by law, qartsy is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services, including but not limited to electrical faults, installation errors, misuse, or delays. Customers are responsible for proper handling and adherence to instructions and safety guidelines.

Indemnification

Customers agree to indemnify, defend, and hold harmless qartsy and its affiliates, employees, and partners from any claims, damages, losses, or expenses arising from misuse of products, violation of Terms, unauthorized access, or failure to follow instructions and policies.

Privacy

Personal information is handled according to our Privacy Policy. By using our services, you consent to the collection, use, and storage of data as outlined in that policy. We are committed to maintaining confidentiality, protecting data, and using information responsibly.

Prohibited Activities

Users may not: manipulate website functions, use services for illegal purposes, attempt to gain unauthorized access, transmit harmful or malicious content, or engage in activities that disrupt our services or compromise other users’ safety. Violation may result in account termination or legal action.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and applicable state laws of New York. Any disputes arising from these Terms or the use of qartsy.com shall be resolved through negotiation, and if unresolved, in courts with competent jurisdiction within New York.

Modifications to Terms

qartsy reserves the right to modify these Terms at any time. Updates will be posted on the website, and continued use of services after posting constitutes acceptance of the revised Terms. Customers are encouraged to review Terms periodically.

Contact Information

For questions or clarification regarding these Terms, customers may contact us via our official channels. We are committed to providing clear, respectful, and timely guidance.

Business Details

Business Name: qartsy
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@qartsy.com
Business Address: 4 Washington Square N, New York, NY 10003, United States