Privacy Policy

Introduction

This Privacy Policy explains how qartsy collects, uses, protects, and respects the personal information of customers, visitors, and users of our online store. We understand that privacy is extremely important and we are committed to handling personal information responsibly, transparently, and securely. This policy is intended to provide clear understanding so customers feel confident that their information is not being misused or handled unfairly.

Scope of This Policy

This Privacy Policy applies to information collected through our website, communication channels, support interactions, transactions, and any other legitimate business interactions with qartsy. By using our services, browsing our store, contacting us, or making a purchase, you acknowledge that you have reviewed and understood the terms explained in this policy.

Information We May Collect

We may collect certain information when you browse, contact, or place an order. This may include:

• Basic personal identification details voluntarily provided such as name, email address, contact details.
• Order-related details such as shipping address, billing details, and transaction reference information.
• Communication information including inquiries, emails, and support messages so we can respond and maintain service records.
• Technical browsing information such as device type, browser type, pages visited, and interaction patterns to improve website performance and user experience.
• Any information voluntarily shared to help us provide service or support.

How We Use the Information

The information we collect is used only for legitimate business and support purposes such as:

• Processing and fulfilling orders.
• Providing customer service, assistance, and communication support.
• Responding to inquiries, complaints, and service requests.
• Improving website performance, user experience, and service operations.
• Verifying transactions and preventing fraudulent or abusive activity.
• Meeting legal, regulatory, and safety obligations where necessary.

Information Security

qartsy treats customer information with care and responsibility. We apply reasonable protective measures designed to safeguard personal data against unauthorized access, misuse, alteration, or loss. While no online system can guarantee absolute security, we remain committed to maintaining protective practices and continuously improving safeguards wherever possible.

Payment Information Security

Sensitive financial details provided during checkout are processed through secure and professional payment gateways. We do not store unrestricted payment card details directly on unsecured systems. Payment information is handled strictly for completing legitimate transactions and ensuring financial safety.

Cookies and Browsing Data

Our website may use cookies or similar technologies to help improve browsing experience, analyze performance, remember preferences, and enhance usability. Cookies do not typically collect personal information but help in understanding website interaction to improve functionality. Users can manage cookie preferences through browser settings if they wish.

Sharing of Information

We do not sell, trade, or misuse customer personal information. Information may only be shared when reasonably necessary such as:

• With trusted service providers involved in order fulfillment, logistics, or secure payment processing.
• When required to comply with legal obligations, safety requirements, or valid governmental requests.
• To prevent fraud, protect rights, and ensure platform integrity.

Customer Rights and Control

Customers have the right to request clarification, access, or correction of their information where reasonably applicable. If any information is inaccurate or requires updating, customers may contact us and we will review and address the request according to applicable policies and legal considerations.

Data Retention

We retain information only for as long as reasonably necessary to fulfill legitimate business, legal, compliance, and support purposes. Once data is no longer required, it is handled responsibly according to safe retention guidelines.

Children’s Privacy

Our store is not intentionally directed towards children for purchasing purposes. We do not knowingly collect personal information from individuals below appropriate age limits without relevant consent where required.

Third-Party Links

Our website may contain links to external websites or services which are not controlled by qartsy. We are not responsible for the privacy practices or content of third-party platforms, and customers are encouraged to review their respective policies when interacting with them.

Responsible Use of Information

We operate with a principle of fairness and responsibility. Information shared with us is treated as confidential within legitimate business boundaries, and we avoid unnecessary or unfair use of customer data. Our intention is to maintain respect, trust, and transparency in every interaction.

Policy Updates

This Privacy Policy may be updated when necessary to reflect changes in practices, legal requirements, or operational improvements. Any updates will be posted on this page, and customers are encouraged to review the policy periodically to stay informed.

Contact for Privacy Concerns

If you have questions, concerns, or clarification requests regarding this Privacy Policy or how your data is handled, you are welcome to contact us. We will do our best to respond respectfully, clearly, and in a timely manner.

Business Details

Business Name: qartsy
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@qartsy.com
Business Address: 4 Washington Square N, New York, NY 10003, United States